Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access the Service or parts of the Service.
• Application refers to ArcOne, the software application provided by the Company.
• Company refers to ArcOne.
• Country refers to Bangladesh.
• Device means any device that can access or use the Service, including a mobile phone, tablet, computer, or similar device.
• Personal Data means any information that relates to an identified or identifiable individual.
• Service refers to the ArcOne Application.
• Service Provider means any third-party company or individual that processes information on behalf of the Company to facilitate, maintain, analyze, or support the Service.
• Usage Data refers to information collected automatically through the use of the Service or its infrastructure.
• You means the individual accessing or using the Service, or the organization or legal entity on whose behalf the individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Depending on how Your organization uses ArcOne, this information may include:

• First name and last name
• Email address
• Phone number
• Address and location information
• Employee or user identification information
• Company or organization information
• Customer and business contact information
• Sales and activity-related information
• Information You voluntarily provide through the Application
• Other information required by Your organization

This may include:

• Device Internet Protocol (IP) address
• Device type and model
• Operating system and version
• Application version
• Browser type and version, where applicable
• Pages, screens, or features accessed
• Date and time of access
• Time spent using the Service
• Unique device identifiers
• Diagnostic and technical information

Location Information

Camera and Photo Library

ArcOne may request permission to access Your Device’s camera or photo library when required for Application features.

You may use these features to capture or upload photographs or other information related to sales activities, customers, products, visits, or business operations.

You can enable or disable camera or photo library access through Your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

Sharing of Your Personal Data

We may share Your information only when necessary for the operation of the Service, legitimate business purposes, or as required or permitted by law.

With Your Organization

ArcOne may be provided to You by an organization, employer, or other business entity. Information You enter or generate through ArcOne may be accessible to authorized administrators or users within that organization according to their assigned roles and permissions.

With Service Providers

We may share information with trusted Service Providers that help us operate, maintain, secure, analyze, or improve the Service.

For Business Transfers

If the Company is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, Personal Data may be transferred as part of that transaction.

For Legal Requirements

We may disclose Your Personal Data when required to do so by applicable law, regulation, court order, governmental authority, or other valid legal request.

With Your Consent

We may disclose Your information for other purposes with Your consent.

Retention of Your Personal Data

The Company will retain Personal Data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Transfer of Your Personal Data

Your information may be processed and stored on servers operated by the Company or its Service Providers.

This means Your information may be transferred to and maintained on computers or servers located outside Your country or jurisdiction, where data protection laws may differ from those in Your jurisdiction.

Delete or Update Your Personal Data

You may have the ability to access, update, correct, or delete certain information through ArcOne, depending on Your account permissions and the configuration established by Your organization.

If You are unable to modify or delete Your information through the Application, You may contact Us using the contact information provided below.

If ArcOne is provided to You by an organization, You may also need to contact your organization’s administrator regarding access, correction, or deletion of information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, restructuring, financing, or sale of assets, Your Personal Data may be transferred as part of that transaction.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Personal Data if required by law or in response to valid requests from public authorities.

Other Legal Requirements

The Company may disclose Personal Data when it believes in good faith that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate potential wrongdoing
• Protect the personal safety of users or the public
• Protect against legal liability

Security of Your Personal Data

Children’s Privacy

ArcOne is intended for business and professional use and is not directed toward children under the age of 13.

We do not knowingly collect Personal Data from children under the age of 13.

If We become aware that Personal Data has been collected from a child under the age of 13 without appropriate consent, We will take reasonable steps to remove such information from Our systems.

Links to Other Websites

ArcOne may contain links to third-party websites or services.

If You click on a third-party link, You will be directed to that third party’s website or service.

We strongly recommend that You review the privacy policy of every third-party website or service You visit.

The Company does not control and is not responsible for the content, privacy policies, or practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, We will update the “Last updated” date at the top of this Privacy Policy.

Where appropriate, We may also notify You through email, an in-app notification, or a prominent notice within the Service before significant changes become effective.

You are advised to review this Privacy Policy periodically for any changes.